Privacy Policy

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Information We Collect and How We Use It
Mackenzie & Co Legal Services collects personal data such as your name, contact details, and any information voluntarily provided through forms, emails, or service enquiries. This data is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The information is used solely to provide services, respond to enquiries, manage bookings, issue invoices, and meet our legal and contractual obligations. Personal data is only collected where necessary and used for lawful purposes. We do not collect data for marketing unless you have explicitly consented to receive such communications.
 

How We Store, Share and Protect Your Information
All personal data is stored securely and retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. We may use secure third-party service providers to process or store data, such as our website platform and email provider, who are bound by data protection agreements. We do not sell, trade, or otherwise transfer your data to unauthorised third parties. Reasonable technical and organisational safeguards are in place to protect your personal information against unauthorised access, alteration, or loss.
 

Your Rights and How to Contact Us
Under data protection law, you have the right to request access to your personal data, request rectification of inaccurate information, object to certain types of processing, and request the erasure of your data where appropriate. You may also withdraw your consent where processing is based on consent. If you have any questions about how your data is handled, or if you wish to exercise your rights, please contact us at: [Insert Business Email]. If you are dissatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

April 2025 Mackenzie & Co